Privacy Policy

Mobile Future takes care of your privacy and always acts in accordance with the provisions of the Belgian privacy law (Law of December 8, 1992 on the protection of privacy in relation to the processing of personal data). By using this website, you expressly consent to the manner in which Mobile Future collects and processes personal data.

Safety

Mobile Future undertakes to take all necessary technical and organizational measures to protect your personal data from destruction, loss, inadvertent alteration, damage or disclosure.

Mobile Future undertakes not to transfer your data to third parties.

Specifically, to ensure this security, Mobile Future uses encryption of communications between the server and your computer and encryption of stored data.

Registration

Although you can access certain information on this website without having to provide your personal information, you must register on this website to validate and submit your orders.

During the registration process, you must provide the following information: your first and last name, your address, your e-mail address, other contact information, a username and password.

By communicating these personal data, you expressly accept that Mobile Future may store and process these data for the above purposes.

You will have access (with your username and password) to all data available about you at Mobile Future to view, modify or delete it.

Your username and password are strictly confidential. You are personally responsible for the security of your password and should avoid any misuse. All activities performed on this website using your password and username will be assigned to you. In case of loss of your username and password, or if you suspect that their confidentiality has been violated, you should contact us as soon as possible.

Processing of personal data

Personal data about you is collected through this website in a number of ways, specifically when you register, when you fill out an online form, when you subscribe to a newsletter, when you use certain online services, and to validate and submit an order.

The data communicated by you through the website are used only to send the newsletters you have requested and to validate and send an order.

By communicating this personal data, you expressly agree that Mobile Future may retain and process this data for the above purposes.

However, under no circumstances will your e-mail address, username or password be disclosed to third parties.

If you do not want Mobile Future to contact you for commercial or advertising purposes, please communicate this decision to the following email address: service@mobile-future.be

Cookies

This website uses “cookies,” small particles of information stored on your computer by the browser.

Cookies are used on this website to provide you with a better service by informing us of your choice of language and to identify you the next time you visit the website

Our cookies do not contain personal data. Most browsers automatically accept the use of cookies. You can disable the use of cookies in your browser, but this will render this website largely unusable.

Log files

In addition to the above data, Mobile Future also records your IP address and the date and time you visited each page.

This information is only collected for statistical purposes and to continue improving this website. The data collected in the process are in no way connected to your personal data collected during the registration process.

Changes on the policy

Mobile Future reserves the right to modify the “Protection of Privacy” statement. This statement was last amended and revised on December 5, 2020.

Overview of all cookies we collect

The table below lists the cookies we collect and the information they store.

COOKIE nameCOOKIE description
CARTThe association with your shopping cart.
CATEGORY_INFOAllows pages to display faster.
COMPAREThe items you compared in the Products list.
CUSTOMERAn encrypted version of your customer ID.
CUSTOMER_AUTHAn indicator when you are logged into our webshop.
CUSTOMER_INFOAn encrypted version of the customer group to which you belong.
CUSTOMER_SEGMENT_IDSStores your customer segment ID.
EXTERNAL_NO_CACHEAn indication indicating whether caching is enabled or disabled.
FRONTENDYour session ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe last product you looked at.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether cache is allowed.
PERSISTENT_SHOPPING_CARTA link to information about your shopping cart and history.
RECENTLYCOMPAREDThe items you recently compared.
STFInformation about products you have emailed to friends.
STOREThe store view or language you selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a client has authorized cookies.
VIEWED_PRODUCT_IDSThe products you recently viewed.
WISHLISTA coded list of products added to your wish list.
WISHLIST_CNTThe number of items on your wish list.

Payment method Klarna post-payment

In order to offer you Klarna’s payment method, we may provide your personal information in the form of contact and order information to Klarna at checkout so that Klarna can assess your eligibility for their payment methods and to align those payment methods with you. Your transferred personal data will be processed in accordance with  the Klarna’s privacy statement.

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Warranty

2 years legal warranty